Refunds and cancellations

Plans renew only when you pay again. To stop renewing, do not make another purchase; existing access ends on the displayed expiry date. Closing checkout before payment does not purchase a plan.

If you were charged twice, did not receive access, or want to request a refund, contact support with the payment reference and account email. Do not send card details or payment secrets. Refund eligibility is reviewed by support; submitting a request does not mean it has been approved.

Approved refunds are returned through Razorpay to the original payment method. The gateway and bank determine the processing time. A pending or failed refund does not automatically remove access.

When a refund is confirmed, the related credits are removed proportionately. A full refund of the current plan ends that plan. Refunding an earlier, ended period does not cancel a newer purchase. Refunds of upgrades reverse the latest upgrade where possible; more complex changes are reviewed by support. Spent credits are recorded for review; we do not automatically collect a debt or charge another payment.

If your subscription changes or a quote expires before payment completes, we preserve your current plan and request a refund for the stale purchase. You can contact support if a refund needs attention.